Contact us
The fastest way to reach us is by email — we reply within one business day.
Email: support@theblik.ca
Service area: Toronto, Ontario, Canada
You can also use our contact form.
Help & Support
We're here to help with bookings, payments, and your account.
Frequently asked questions
How do I book a service?
Open the Blik app, pick a service (Cleaning, Painting, Moving or Car Detailing), set your address and a time, and we'll match you with an available local pro. Your card is charged only once a pro accepts, and the money is released to them only after you confirm the job.
When am I charged?
Your card is authorized when you book, but the payment is held securely and only released to the provider after the work is completed and you confirm it. If something's wrong, you can report it before releasing payment.
How do I cancel a booking?
Open the order from the Home screen or your Orders list and tap Cancel. If the provider hasn't started, the authorization is released automatically.
How do I become a provider?
Tap “Become a Bliker” in the app or on this site to sign up, set your services and availability, and connect a payout account.
Trust & safety
Every provider is reviewed by Blik before joining, payments are held securely until you confirm the work, and you can report or block anyone from within the app. For urgent safety concerns, email support@theblik.ca with “URGENT” in the subject.